Last Revised: May 25, 2018
Elastifile Ltd. and its subsidiaries (collectively “Elastifile”, “Company” “we” or “us”) respects the privacy of its users (“User” or “you”) in connection with their use of our website (“Site”), software products (the “Software”), and related services (the “Services”). We are committed to protect the personal information that you share with us, and believe that you have a right to know our practices regarding information we may collect or access when you use or interact with our Services.
1. YOUR CONSENT
Please note: you are not obligated by law to provide us with any Personal Information.
2. WHAT INFORMATION DO WE COLLECT FROM OUR USERS?
We may collect two types of data and information from our Users:
a.) Non-personal Information– Un-identified and non-identifiable information which may be made available to us, or collected automatically via your use of the Services. Non-personal Information does not enable us to identify the person from whom it was collected, and mainly consists of aggregated, statistical or otherwise any technical information and behavioral analysis which is not associated with any identified or identifiable individual. Such Non-personal Information may contain, among other things, aggregated information concerning users’ operation system and browsers, smart-phone and OS’s version, screen resolution, duration of usage of the Website or Services, click-stream, keyboard language, etc.
b.) Personal Information– Individually identifiable information, namely information that identifies an individual or may with reasonable efforts or together with additional information we have access to, enable the identification of an individual, or may be of private or sensitive nature, such as:
- Contact details you provide us when you use our Services, including: name, company name, email address, phone number, country, etc.
- Billing information
- Content of customer support communications. When you request us to provide you with support we may at times require you to provide more detailed logs of your usage of our Software in order to provide such support. Please note that these logs may contain the name of files you transmit and manage using our Software and Services.
- Resume and Linkedin profile you may provide us when applying for an open position through our Site (see Section 7 below).
- Information regarding your interaction with our Services which we collect when you use or access our Site, including: Device ID or unique identifier, device type, unique device token, operating system, information regarding your clicks, views and engagement with our Services, information concerning your traffic to and from the Site, your referral URL, ad data, your IP address, your browsing history, your web log information, and your location information, including location information from your mobile device or as can be derived from your IP address.
For avoidance of doubt, any Non-Personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.
TO THE EXTENT THAT YOU PROVIDE US ANY PERSONAL INFORMATION IN CONNECTION WITH ANY THIRD PARTY, INCLUDING ANY OF YOUR CUSTOMERS, EMPLOYEES OR END-USERS (COLLECTIVELY, “END USERS”) YOU ARE SOLELY RESPONSIBLE TO RECEIVE AND HEREBY REPRESENT AND UNDERTAKE TO HAVE RECEIVED THE CONSENT, AUTHORITY, PERMISSION AND APPROVAL OF SUCH PERSON AND PROVIDED THEM WITH SUFFICIENT DISCLOSURES, TO ALLOW THE USE OF SUCH PERSONAL INFORMATION, AND TO ALLOW ELASTIFILE TO ACCESS, STORE, COLLECT, ANALYZE AND PROCESS SUCH PERSONAL INFORMATION AS DETAILED HEREIN.
3. HOW DO WE COLLECT INFORMATION ON OUR USERS?
There are two main methods we use:
a. We collect information through your use of the Services. In other words, when you are using the Services we are aware of it and may gather, collect and record the information relating to such usage, either independently or through the help of third-party services, as detailed below.
b. We collect information which you provide us voluntarily. For example, we collect Personal Information which you voluntarily provide when you open a User account or fill in a “Request a Demo” form.
4. WHY DO WE COLLECT INFORMATION ON OUR USERS?
- Your consent: We ask for your agreement to process your information for specific purposes and you have the right to withdraw your consent at any time.
b. Non-personal Information and Personal Information is collected in order to:
- facilitate, operate, and provide our Services;
- verify the identity of our Users;
- further develop, customize and improve our Services and to provide you with any enhanced Services;
- provide our Users with ongoing customer assistance and technical support;
- be able to contact our visitors and Users with general and personalized service-related notices, surveys and promotional messages (as further detailed in Section 15 below);
- create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to operate and improve our respective services;
- manage and assess risk, enhance our data security and fraud prevention capabilities, and help protect against error, fraud or any illegal or prohibited activity;
- act as permitted by, and to comply with, any legal or regulatory requirements; and
- comply with any applicable rule or regulation and/or respond to or defend against legal proceedings versus us or our affiliates.
5. WHERE DO WE STORE PERSONAL INFORMATION?
Information regarding the Users will be maintained, processed and stored by us and our authorized affiliates and service providers in the United States and in Israel, and as necessary, in secured cloud storage, provided by our third party service provider.
Specifically, each of our services providers who stores or processes your Personal Information either, (i) assured us that it provides adequate safeguards to protect your rights to privacy, (ii) holds and processes such information on our behalf in a jurisdiction which has been determined to ensure an adequate level protection by the EU Commission, or (ii) if in the US, is certified under the EU-US Privacy shield framework.
You hereby accept the transfer and storage of information as described above.
6. NON-PERSONAL AND PERSONAL INFORMATION OF THIRD PARTIES
To the extent we process any Personal Information on your behalf when performing the Services, you shall be deemed the data controller and we shall be deemed a data processor, and in any such case: (i) you will collect, use, transfer and otherwise process any Personal Information in compliance with all applicable laws, enactments, regulations, orders, standards and other similar instruments, including but not limited to the data protection laws and employment laws; (ii) you shall be responsible for providing appropriate information and obtaining any required consent from End Users, including notice and consent allowing it to own, control and transfer all Personal Information that is provided by End Users; (iii) you will not provide or allow us access to any personal data relating to children below the age of 16 or any other “special categories of personal data” as defined under the EU General Data Protection Regulation (the “GDPR”) without our prior written approval; and (iv) you have provided such information and obtained such consent to any processing of Personal Information in accordance with any and all applicable laws.
7. JOB CANDIDATES
We welcome all qualified candidates to apply to any of the open positions posted at [https://www.elastifile.com/careers], by sending us their contact details and resume (“Candidate Information”). Since privacy and discreetness are very important to our candidates, we are committed to keep Candidate Information private and use it solely for our internal recruitment purposes (including for identifying candidates, evaluating their applications, making hiring and employment decisions, and contacting candidates by phone, Linkedin or in writing).
Please note that we may retain Candidate Information submitted to us even after the applied position has been filled or closed. This is done so we can re-consider a candidates for other positions and opportunities; so we could use their Candidate Information as reference for future applications submitted by them; and in case a candidate is hired, for additional employment and business purposes related to their work.
If you previously submitted your Candidate Information to us, and now wish to access it, update it or have it deleted from our systems, please contact us at firstname.lastname@example.org.
8. SHARING INFORMATION WITH THIRD PARTIES
We may share your Personal Information with third parties (or otherwise allow them access to it) only in the following manners and instances:
a. Third Party Services: Elastifile has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server services, data and cyber security services, web analytics, e-mail distribution and monitoring services, and our business, legal and financial advisors (collectively, “Third Party Services”). Such Third Party Services may receive or otherwise have access to our Users’ Personal Information, depending on each of their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes. Elastifile remains responsible and liable for any Personal Information processing done by Third Party Services on its behalf, except for events outside of its reasonable control.
b. Governmental/Law Enforcement Agencies and Legal Requests or Duties: We may disclose or otherwise allow access to your Personal Information pursuant to a legal request, such as a subpoena, search warrant or court order, or in compliance with applicable laws, with or without notice to you, if we have a good faith belief that we are legally required to do so, or that disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding actual or suspected illegal activity, counter terrorist financing verification requirements, fraud, or other wrongdoing.
c. Protecting Rights and Safety: We may share your Personal Information with others, with or without notice to you, if we believe in good faith that this will help protect the rights, property or personal safety of Elastifile, any of our Users, or any member of the general public
For the avoidance of doubt, Elastifile may share your Personal Information in additional manners, pursuant to your explicit approval, or if we are legally obligated to do so. Additionally, we may transfer, share or otherwise use Non-personal Information in our sole discretion and without the need for further approval.
9. DELETION, WITHDRAWAL OF CONSENT OR MODIFICATION OF PERSONAL INFORMATION
If the law applicable to you grants you such rights, you may ask to access, correct, or delete your Personal Information that is stored in our systems or that we otherwise control. You may also ask for our confirmation as to whether or not we process your Personal Information or ask to withdraw any consent you have previously provided to us in connection with our use and processing of your Personal Information.
Subject to the limitations in law, you may request that we update, correct, or delete inaccurate or outdated information. You may also request that we suspend the use of any Personal Information the accuracy of which you contest while we verify the status of that data.
Subject the limitations in law, you may also be entitled to obtain the Personal Information you directly provided us (excluding data we obtained from other sources) in a structured, commonly used, and machine-readable format and may have the right to transmit such data to another party.
If you wish to exercise any of these rights or withdraw your consent, please contact us at: email@example.com. When handling these requests, we may ask for additional information to confirm your identity and your request. Please note, upon request to delete your Personal Information, we may retain such data in whole or in part to comply with any applicable rule or regulation and/or response or defend against legal proceedings versus us or our affiliates, or as we are otherwise permitted under such law applicable to you.
To find out whether these rights apply to you and on any other privacy related matter, you can contact your local data protection authority if you have concerns regarding your rights under local law.
10. DATA RETENTION
We retain the Personal Information we collect only for as long as needed in order to provide you with our services and to comply with applicable laws and regulations. We then either delete from our systems or anonymize it without further notice to you.
If you withdraw your consent to us processing your Personal Information, we will delete your Personal Information from our systems (except to the extent such data in whole or in part to comply with any applicable rule or regulation and/or response or defend against legal proceedings versus us or our affiliates).
To use the Site, you must be over the age of sixteen (16). Elastifile does not knowingly collect Personal Information from children under the age of sixteen (16) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of sixteen (16) are not using the Site.
Elastifile employs industry standard procedures and policies to ensure the safety of its Users’ Personal Information, and prevent unauthorized use of any such information. Please note however, that regardless of the measures we take and the efforts we make, we cannot and we do not guarantee that unauthorized access will never occur.
13. THIRD PARTY SITES
14. SOFTWARE/SERVICE, COOKIES AND OTHER TRACKING TECHNOLOGY
We use certain monitoring and tracking technologies, including ones offered by Third Party Services. These technologies are used in order to maintain, provide and improve our Site on an ongoing basis, and in order to provide a better experience and more personalized offers, to our Users as well as to track and monitor our Users’ interaction with our offers, emails, Site, and advertisements. For example, these technologies enable us to (i) keep track of our Users’ preferences and authenticated sessions, (ii) secure our Software and Site by detecting abnormal behaviors, (iii) identify technical issues and improve the overall performance of our Site, (iv) create and monitor analytics, and (v) deliver you targeted advertisements that are more tailored to you, based on your browsing activities and inferred interests.
- Cookies: A cookie is a small data file that is downloaded and stored on your computer or mobile device when you visit our Website. Learn more about cookies here: allaboutcookies.org
Learn more about your choices and how to opt-out of tracking technologies:
15. DIRECT MARKETING
Direct Marketing: You hereby agree that we may use your contact details for the purpose of informing you regarding our products and services which may interest you and commercial updates about Elastifile’s events and news appearances, and to send to you other marketing material, transmitted to the e-mail address you have provided. You may withdraw your consent via sending a written notice to Elastifile by email to the following address: firstname.lastname@example.org or by pressing the “Unsubscribe” button in the mail.
17. HAVE ANY QUESTIONS?